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Author: David

Tackling radiator issues before they cost you more

Tackling radiator issues before they cost you more

When National Radiator Day rolls around, it’s not just a gimmick — it’s a timely reminder that homeowners need to pay attention to common radiator problems before winter bites. For many in North Essex, South Suffolk, and beyond, neglecting radiator health can lead to cold rooms, surging energy bills, and stress when breakdowns strike.

Infinity Home Services' engineers can look after your existing, or install new heating distribution such as radiators and pipework throughout your home, keeping you cosy and warm.

Why “National Radiator Day” matters: more than just a campaign

Radiators are the unsung workhorses of UK homes — according to the English Housing Survey, around 90% of homes in England use radiators (or wet central heating systems) as their main heating method. That means nearly every homeowner is potentially affected when something goes wrong.

Yet, survey data shows too many owners skip regular maintenance: just 20% of people check their radiators for faults, and only 25% of households have their heating systems professionally serviced on a routine basis. These gaps leave many homes vulnerable to the worst of radiator problems — especially in colder months.

Let’s walk through the main challenges, the human frustrations they bring, and how to stay ahead of them.


The real challenges behind radiator problems

Radiator issues aren’t just technical annoyances — they affect comfort, bills, and peace of mind. Below are common types and their knock-on effects.

1. Cold or uneven heating

One of the most obvious signs you have a radiator problem is when a radiator stays cold at the top, or a room never seems to reach the desired temperature. This often points to:

  • Air trapped inside the radiator, causing “airlocks”

  • Sludge or debris build-up restricting water flow

  • Faulty thermostatic radiator valves (TRVs) stuck closed

  • Poor system balance (some radiators take priority over others)

  • Pump failure or weak circulation

Left unresolved, cold spots grow, rooms never get cosy, and you may overcompensate by turning up the boiler — increasing wear and your energy bill.

2. Leaks, corrosion, and material wear

Over time, metal radiators suffer wear and tear. Leaks or slow drips may develop around valves or joints. Corrosion (especially in older steel or cast-iron radiators) weakens structure and causes rust flakes to circulate, further clogging the system.

The human cost? Anxiety at the sight of damp patches or staining, and the risk of water damage to plaster, skirting boards, or floor coverings.

3. Noise, banging and gurgling

Nobody wants their heating making a racket. Gurgling, banging, ticking or vibrating sounds often indicate:

  • Trapped air

  • Uneven flow rates

  • Water hammer (sudden pressure changes)

  • Loose pipework or brackets

These noises are not only irritating — they signal the system is under strain. If ignored, parts can loosen or valves can fail.

4. Pressure issues and boiler strain

A radiator problem can drag the whole heating system down. For instance:

  • If the system loses pressure (e.g. due to a leak), the boiler may shut down or struggle

  • Poor radiator flow can force the boiler to operate at higher output (less efficient)

  • Oversized or mismatched radiators make it harder to adopt low‐temperature heat systems later, such as heat pumps

According to a BEIS report, changing radiator performance over time reduces the number of UK homes able to operate comfortably with lower flow temperatures.


The human side: stress, disruption and cost

Behind every radiator issue is a homeowner trying to balance comfort, cost, and inconvenience. Consider:

  • Disruption: Having engineers visit, shutting off rooms, draining pipes

  • Emotional stress: Cold nights, sleeplessness, worry that more will go wrong

  • Unexpected costs: A small repair might lead to a full flush, valve replacement, or even radiator swaps

  • Energy bills rising: Inefficient radiators waste heat — one UK expert warns common radiator mistakes can add £400–£600/year to your heating costs.

All this is exacerbated if you live in older properties common in North Essex or South Suffolk. With solid walls, period features, or mixed heating systems, small inefficiencies become magnified.


How Infinity Home Services can help

As a local heating and plumbing specialist serving North Essex and South Suffolk, Infinity Home Services knows radiator problems inside out. Here’s how we support homeowners:

  • Diagnostics & inspections: We examine your radiator network, check valves, circulation, and pressure to pinpoint the issue.

  • Bleeding, flushing & power-flushing: We can remove sludge and debris efficiently so radiators perform at full output.

  • Valve replacements & radiator swaps: Whether a TRV is stuck or a radiator is beyond repair, we match the right components for your home.

  • System balancing & efficiency tuning: Ensuring all rooms get heat properly, and the boiler runs optimally.

  • Preventive maintenance plans: A regular check schedule to catch faults early and spread costs.

By acting before things escalate, you protect your comfort and budgets for the whole winter ahead.


Tips for homeowners: how to prevent common radiator issues

  1. Bleed your radiators annually — doing so releases trapped air that blocks heat.

  2. Feel your radiators — if the bottom is hot but the top isn’t, there’s a flow issue.

  3. Regular servicing — a qualified engineer should check the whole system yearly.

  4. Install automatic bleed valves — to reduce manual effort.

  5. Use magnetic filters or system inhibitors — to prevent sludge accumulation.

  6. Monitor water pressure — if it drops frequently, it could suggest leaks.

  7. Upgrade inefficent radiators — older models may be undersized or corroded.


Conclusion

“National Radiator Day” is a useful prompt to think about the radiators behind your home’s warmth. Radiator problems — from airlocks and noise to leaks and inefficiency — affect more than just the mechanics. They affect comfort, budgets and peace of mind. With a proactive approach and professional support, you can sidestep breakdowns and expensive repairs.

If you spot signs of trouble, don’t wait until the worst happens — call us or fill in our contact form today so we can restore your heating to full performance.

Contact Us

Ready to fix your radiator woes? Call Infinity Home Services now on 0800 148 8088 or complete our contact form today — and reclaim a warm, worry-free home?

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Squirrel Awareness Month: What Every Homeowner Should Know About Squirrel Pest Control

Squirrel Awareness Month: What Every Homeowner Should Know About Squirrel Pest Control

Squirrel Awareness Month gives homeowners a timely reminder to check their roofs and lofts — especially when it comes to squirrel pest control. Even though squirrels are often seen as charming garden visitors, when they invade our houses the consequences can be serious. In North Essex, South Suffolk, and across the UK, pests in the loft are a rising concern—and Infinity Home Services understands how distressing it can be when those once-cute creatures start causing damage indoors.

In Squirrel Awareness Month, we look at the impact squirrels can have for homeowners, and how you can  manage effective squirrel pest control.

Why “Squirrel Awareness Month” Matters to Homeowners

The Rising Grey Squirrel Population

Grey squirrels are often classed as pests in the UK thanks to their increasing numbers and the damage they cause.  Since their introduction from the United States in the late 19th Century, they have had a dramatic effect on ecosystems, almost entirely destroying our native red squirrel populations throughout the UK. To a lesser extent, squirrel populations can be known to have a negative impact on bird numbers also.

Recent surveys suggest that grey squirrels now occupy about 69% of sites in England, up from 62% the previous year, putting pressure on native species and increasing encounters with homes.

Because their population is growing, the chances of them exploring roofs, chimneys, or lofts in search of nesting sites or food are higher than ever.


Common Problems Caused by Squirrel Intrusion

Structural & Technical Damage

  • Gnawing on wires and cables: Squirrels’ continuously growing incisors cause them to chew — this puts electrical wiring at risk, potentially leading to short circuits or even fires.

  • Damage to insulation and timber: In lofts, squirrels often tear insulation materials for nesting, degrading thermal performance and possibly damaging roof timbers or battens.

  • Water pipe leaks and roof gaps: They may gnaw or dislodge flashing, fascia, or piping, opening gaps that allow moisture ingress or leaks.

  • Access points propagation: Even small gaps (in soffits, eaves, vents) can be exploited. Once entry is gained, squirrels may enlarge holes or chewed openings.

Noise, Stress & Safety Concerns

  • Noise and disturbance: Squirrels are active by day. Homeowners often report scratching, scuttling, or thumping sounds in ceilings and lofts, which can disrupt sleep and peace of mind.

  • Aggressive behaviour near nests: If startled, squirrels can act defensively, especially around offspring, creating risk for anyone entering the loft.

  • Health risks: Droppings and urine can cause odour or bacterial contamination; squirrels may also carry fleas, mites, or parasites that could spread to pets or household areas.

  • Emotional toll: Discovering wildlife in your home can be distressing. The fear of unknown damage, the cost of repair, and the stress of ongoing checks can weigh heavily on homeowners.


Why DIY Isn’t Always Enough

Many homeowners may try deterrents: ultrasonic devices, scents, bright lights — but squirrels often become accustomed to these or simply ignore them if they are already nesting.

Worse, sealing entry points too soon (while squirrels remain inside) risks trapping them — leading to panicked damage or further chewing. A professional approach is safer, more thorough, and lawful.


How Infinity Home Services Can Help

At Infinity Home Services (serving North Essex and South Suffolk), we know how to tackle squirrel intrusion with care and competence:

  1. Inspection and assessment
    Our technicians carry out a full survey — checking external rooflines, soffits, chimneys, eaves, and carrying out internal loft inspections to identify entry paths, nests, and damage.

  2. Humane exclusion and trapping
    We use exclusion devices and wildlife-approved trap methods to safely evict squirrels, while ensuring no animals are inadvertently harmed, and in compliance with legal protections.

  3. Sealing and proofing
    Once the squirrels are out, we seal up all possible entry points using materials like galvanised mesh, steel flashing, and durable roof-grade materials — preventing re-entry.

  4. Repair and remediation
    We assist in repairing damaged insulation, wiring, woodwork, and cavities — collaborating with roofers or electricians where needed to restore your loft’s structure and safety.

  5. Ongoing monitoring and advice
    After work is done, we offer follow-up checks and preventive advice (such as trimming tree branches, managing food attractants, routine roof checks) to keep your home squirrel-free.


Squirrel Awareness Month: Action Checklist for Homeowners

  • Inspect your loft and roofline monthly for signs of entry (chew marks, shredded insulation, droppings)

  • Trim tree limbs or shrubs that touch your roof — squirrels often launch from branches

  • Ensure vents, flues, and chimney crowns are screened or capped

  • Avoid placing bird feeders too close to walls or eaves

  • If you hear noise or suspect intrusion, act early — damage compounds quickly


Conclusion

Squirrel Awareness Month is more than just a seasonal reminder — it’s a prompt to protect your home from a surprisingly destructive pest. Squirrels tucked away in your loft may seem harmless until they cause structural damage, insulation loss, fire risk, or disruption. While DIY deterrents might offer some short-term relief, comprehensive inspection, humane removal, and proofing are best left to professionals to ensure effective squirrel pest control.

Contact Us

If you suspect squirrels are entering your loft or causing problems, don’t wait until the damage is costly. Call us today on 0800 148 8088 or fill in our contact form below and we’ll arrange a prompt inspection and bespoke solution tailored to your home?

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National Pet Wellness Month: Prioritising Well-being in the Home

National Pet Wellness Month: Prioritising Well-being in the Home

As we mark National Pet Wellness Month, it’s the perfect time for homeowners across North Essex and South Suffolk to reflect on the role pets play in our everyday lives—and the challenges that come with caring for them. Pet wellness month isn’t just about vet check-ups and diets; it also touches on how our homes handle pet waste, pests, fencing, and safe indoor environments. For many households, unmanaged pet-related issues create frustrations, health risks, and even property damage. In this article, we explore the problems associated with pet wellness, the human dimension behind them, and how homeowners can stay ahead—particularly with support from services such as Poop Patrol, pest control, fencing, and pet proofing.

Infinity Home Services looks at what National Pet Wellness Month really means, and how we can best look after our furry friends.

Why Pet Wellness Matters (to More Than Just Pets)

Pets are increasingly viewed as family members, and the UK reflects that emotionally and economically. According to PDSA, 51% of UK adults own a pet; about 28% have a dog (an estimated 10.6 million dogs), and 24% own a cat (≈10.8 million cats). PDSA Also, in a survey by Johnsons Veterinary Products, 59% of UK pet owners admit they prioritise their pet’s wellbeing over their own. 

With that bond comes responsibility—but also stressors. When pet wellness is ignored or inadequately managed, the consequences ripple throughout a home:

  • Health risks — unmanaged waste, parasites, fleas, ticks, and pest infestations can affect both animals and humans.

  • Damage to property — digging, chewing, fence destruction, soil erosion, damp infiltration via pet doors, etc.

  • Behavioural stress — pets may act out (barking, scratching, escape attempts) when they’re uncomfortable, unwell, or lacking safe space.

  • Neighbour relations — waste left in gardens, boundary disputes, pests migrating beyond your property.

Because many households already face pressures—time, cost, space—the technical and practical aspects often become overwhelming. That’s where planning, prevention, and professional support come in.


Common Problems in Pet Wellness Month’s Spotlight

1. Pet Waste Management & Garden Hygiene

One of the least glamorous but most critical aspects is handling pet waste. Left unmanaged, faeces can attract flies, rodents, and parasites (e.g. roundworm). It may also leach nutrients into soil unevenly, cause patches of burnt grass, or stain hard surfaces. Worse, in damp weather it becomes a slip hazard and unpleasant odour point.

Failure in waste management can lead to pest incursions. Rodents are often drawn to concessions of food or organic matter, and faeces can act as a vector in spreading pathogens. Homes in rural or semi-rural areas are especially vulnerable to spill over pests.

2. Fencing Failure and Insecure Boundaries

A common issue is that garden fences or walls are not fully pet-proof. Dogs dig under fences, cats squeeze through gaps, and some pets may climb or jump over. A compromised boundary can result in escapes, confrontations with neighbouring animals, or injury.

Weak or ill-installed fencing also invites unwanted pests or wildlife (foxes, badgers, rodents) into the garden. A fox may tear at a fence board to reach pet food left outdoors.

3. Pest and Parasite Pressure

Pets bring us joy—and, sometimes, fleas, ticks, mites, and fleas can hitch a ride indoors. If not properly controlled, flea infestations can spread to carpets, upholstery, and be dangerous to small children or immunocompromised people.

Rodents in the garden may be attracted to pet food bowls or leftover scraps. Once inside your home’s structure, they can chew wiring, insulation, and even structural timbers, causing fire hazard or structural damage.

The consequences of poor pest control can be far reaching: misuse of pesticides, inadequate proofing, or neglect of exclusion measures can even bring legal consequences in the UK (for harm to non-target animals).

4. Indoor Safety & Pet Proofing

Pets are curious. Cables, plants, chemicals, heaters, windows, and doors all pose risks. In multi-pet homes, conflict zones and resource competition (feeding, litter trays) may stress animals. Without proper pet proofing, pets can damage household components (e.g. chewing cables) or injure themselves (e.g. falling, ingesting toxic substances).

5. Emotional & Stress Factors

When pets are ill, pests abound, or escapes become frequent, the stress falls on the human caregiver. Guilt, anxiety, time pressure, and neighbour tensions escalate. The emotional bond means many owners worry deeply, sometimes delaying or avoiding intervention due to cost or overwhelm—exacerbating problems.


How We Can Help You (Homeowner Support Services)

Infinity Home Services, serving North Essex and South Suffolk, offers a suite of services to help tackle the full spectrum of pet wellness challenges in your home:

  • Poop Patrol — a dedicated pet waste removal and garden cleaning service. Let us regularly collect and dispose of pet waste safely and hygienically, reducing pest attraction and odours.

  • Fencing & boundary solutions — we can design and install pet-proof boundary fences, gates, cat-proof tops, dig‐guard strips, and reinforced panels to keep pets safe and secure.

  • Pest control & exclusion — from rodent proofing to flea and insect treatment, we identify entry points, treat infestations, and seal gaps so pests can’t reinvade.

  • Pet proofing & interior safety audits — inspection of wires, plants, heating accesses, escape routes, and interior risk spots, with remedial work to reduce hazards.

By combining these services, we help maintain both animal welfare and property integrity, relieving the burden on you. A unified approach ensures waste, pests, and structural defects don’t undermine pet wellness.


Practical Tips for Homeowners During National Pet Wellness Month

Here are some actionable steps homeowners can take during pet wellness month (and all year round):

  1. Schedule regular vet check-ups & parasite control – fleas, ticks, worms can have serious health consequences and are best prevented.

  2. Implement a waste removal routine — daily pick-ups, safe bagging, and disposal, ideally along with our Poop Patrol service.

  3. Secure boundaries carefully — a few hours’ work can block escape routes or wildlife access.

  4. Inspect for pest access points — cracks, gaps, drains, roof eaves. Seal them early.

  5. Use integrated pest control — combine traps, exclusion, hygiene, and safe treatments (rather than overreliance on chemicals).

  6. Pet-proof indoors — hide cables, remove toxic plants, supervise curiosities, add rugs or scratching posts.

  7. Communicate with neighbours — letting them know of your pet waste cleaning approach can help avoid disputes.

When in doubt, using professional services is a sound investment: problems left unresolved often compound more costly consequences later.


Conclusion

National Pet Wellness Month is more than a reminder to book a vet check. It’s a call to homeowners to treat their homes as part of the pet’s ecosystem—waste management, structural security, pest control, and interior safety all play their role. The challenges are both technical (fencing failures, pest ingress, proofing) and deeply human (worry, property damage, neighbour friction), but they need not overwhelm you. With a holistic service approach—waste removal, fencing, pest control, and pet proofing—you can protect your pets, your home, and your peace of mind.

Contact Us

Ready to take action? Call us at 0800 148 8088 or fill out our contact form below to get started on your pet-friendly home improvements today?

By agreeing to this, I agree to receiving updates about our services, promotions, special offers, news and events from Infinity ProServ Ltd (T/a Infinity Home Services) and any sister companies.

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Home Maintenance Budgeting: Why Financial Planning Month Matters for Your Home

Home Maintenance Budgeting: Why Financial Planning Month Matters for Your Home

When Sarah and James bought their family home in Colchester, they thought carefully about their mortgage, bills, and school fees. What they didn’t expect was how quickly the costs of running a home would add up — from a leaking roof to an emergency boiler replacement. Without a proper plan, these expenses came as a shock, straining their finances and peace of mind. This October, during Financial Planning Month, it’s a timely reminder that home maintenance budgeting is just as important as pensions, savings, or paying down debt.

Infinity Home Services looks at the importance of your Home Maintenance Budgeting as part of Financial Planning Month

The hidden costs of neglecting your home

Homeownership brings security, but it also comes with responsibility. The average UK household spends around £2,500 a year on home maintenance and repairs. What’s more concerning is that 1 in 5 homeowners delay essential repairs due to cost, which can lead to bigger bills later.

Neglecting small problems can result in:

  • Technical issues: A minor roof tile slip can escalate into major water damage.

  • Financial stress: An unexpected boiler breakdown can wipe out savings in an instant.

  • Emotional impact: Living with draughts, leaks, or unsafe electrics increases stress and reduces quality of life.

Why planning ahead pays off

Home maintenance budgeting isn’t about spending more — it’s about being prepared. Money Helper recommend setting aside 1% of your home’s value annually for repairs and maintenance. For a property worth £250,000, that’s £2,500 a year — close to the national average spend.

By anticipating costs, you avoid sudden financial shocks and make informed decisions on whether to repair, upgrade, or replace. Financial Planning Month is the perfect opportunity to look at your household budget and ask: are you setting enough aside for your home’s upkeep?

How Infinity Home Services can help

Based in North Essex and South Suffolk, Infinity Home Services supports homeowners with practical solutions that ease the burden of unexpected home issues. Whether it’s planned maintenance or urgent repairs, we provide reliable services so you don’t have to face these challenges alone. By helping you keep your home in good condition, we make it easier to stick to your budget and reduce financial stress.

Take control of your home finances

Financial Planning Month is more than just a reminder to review your savings — it’s also a chance to protect your most valuable asset: your home. By creating a realistic home maintenance budget, you safeguard your property, your finances, and your peace of mind.

Ready to plan ahead and avoid costly surprises? Call us today on 0800 148 8088 or use our contact form below because when it comes to your home, prevention is always cheaper than the cure. After all, isn’t your home worth planning for?

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Blocktober / Unblocktober – A Homeowner’s Guide to “Sewers Month” and Why sewer blockage prevention Matters

Blocktober / Unblocktober – A Homeowner’s Guide to “Sewers Month” and Why sewer blockage prevention Matters

October is more than just pumpkins and autumn leaves — it’s increasingly being recognised in some parts of the UK as Unblocktober (or Blocktober) — a month-long focus on raising awareness about sewer health and preventing blockages. For homeowners, this is a timely reminder that what goes down your drains and toilets doesn’t always disappear harmlessly. Understanding the scale of the problem, the human cost, and what steps you can take now can save you from a nasty surprise — and a potentially expensive repair.

In this article, we explore the problems associated with sewer blockages, from technical to emotional impacts, and show how Infinity Home Services (serving North Essex and South Suffolk) can help homeowners avoid and resolve these issues.

This Blocktober, make sure you can maintain your home's drains and sewer system.

Why sewer blockages are a growing concern for domestic properties

The scale of the problem

Sewer blockages in the UK are not a rare occurrence. The trade body Water UK estimates there are around 300,000 sewer blockages each year, costing the country about £100 million to clear. In many cases, these blockages lead to flooding in homes or gardens, or to sewers overflowing into public spaces or watercourses.

In one study, wet wipes — even those labelled “flushable” — made up roughly 93% of the material causing blockages in sampled cases. Other major contributors include fats, oils and greases (FOG), sanitary items, food waste, and non-biodegradable solids.

A local water utility, Thames Water, reports clearing around 75,000 blockages annually in its network alone. Meanwhile, many blockages actually occur on private drains or lateral pipes under homeowners’ responsibility — meaning that the cost and disruption can fall on the homeowner.

Public awareness is increasing, but behaviours still lag. In a 2022 UK Drainage Habits Survey, 65% of respondents admitted to having poured fat or oil down the sink (a major contributing behaviour), and 53% said they’d experienced a blocked drain needing professional help.

Human, financial and emotional impacts

When a sewer blockage strikes, it’s more than just a plumbing inconvenience — for homeowners it can become deeply stressful:

  • Damage and remediation costs: Sewage backing up into bathrooms, kitchens, or gardens can damage flooring, walls, carpets and personal belongings. In many cases the homeowner must bear the cost of professional cleaning, repairs, and possibly replacement items.

  • Health risks and hygiene concerns: Exposure to raw sewage is hazardous. The smell, bacteria and potential contamination (especially in damp corners or under floors) can make living spaces unsafe or unpleasant until fully sanitised.

  • Disruption and stress: The disruption of being unable to use bathroom or kitchen facilities fully, scheduling engineers and managing the clean-up process can weigh heavily on households, especially for families, elderly occupants or those with mobility issues.

  • Insurance and property value: Repeated internal flooding or drainage issues may affect insurance premiums, claims or even future resale value. Some potential buyers may view drainage problems as a red flag.

  • Community/environmental impact: Sewer backups and overflows sometimes result in untreated sewage entering local watercourses, harming wildlife and polluting rivers. In 2024, sewage was discharged into English rivers for over 3.6 million hours via storm overflows — partly driven by blockages.

Because many drainage systems in the UK are ageing (Victorian-era pipes, unadapted to modern waste habits), they are vulnerable to blockages from debris the original systems weren’t designed to cope with.


The root causes of blocked sewers in homes

Misflushes: more than just a “bad habit”

One of the biggest culprits is flushing non-disposable items that don’t break down in water. These include:

  • Wet wipes (including baby wipes, cleaning wipes) — even those labelled “flushable” can be misleading.

  • Sanitary products, tampons, cotton buds

  • Nappies, cotton wool, dental floss, plasters

  • Small plastics and hygiene items

These items can collect and entangle in pipes, causing constrictions or forming the core of a growing blockage or “fatberg,” as they catch additional debris and grease.

Fats, oils and grease (FOG)

Cooking residues in fats and oils are often poured down sinks while still in a liquid state. But once they cool, they solidify and cling to pipe walls. Over time these deposits catch other solids, reducing pipe cross-section and eventually causing major blockages. Some studies estimate that up to 75% of sewer blockages are associated with FOG deposits.

Inadequate design, aging pipes and lack of maintenance

Older pipes may have rough surfaces, cracks or partial collapses that make them more susceptible to clogging. In some cases, tree root ingress or ground movement causes pipes to deform or shift, aggravating blockages. Regular maintenance or inspection is often neglected in private lines, making problems escalate unseen until a major failure occurs.

External surcharge and heavy weather

During heavy rainfall, sewer systems can become overwhelmed (especially combined systems). Excess water can push back into private drains, particularly if blockages already reduce capacity. Also, flooding or surface water intrusion may carry debris into manholes and drain grates, compounding blockages at choke points.


How homeowners can prevent blockages during Blocktober (and year-round)

To turn Blocktober or Unblocktober into a positive period for your home, here are practical actions you can take:

  1. Adopt the “Three Ps Only” rule
    Only flush pee, poo and (toilet) paper — everything else belongs in a bin.
    Even wipes labelled “flushable” should be treated as non-flushable due to their slow breakdown and the way they behave under real sewer conditions.

  2. Dispose of fats responsibly
    After cooking, allow oil, butter or grease to cool, then collect it in a container or onto absorbent paper, and bin it (or recycle where local services permit). Never pour it down the sink.

  3. Use sink and drain strainers
    Place strainers or mesh covers over plugholes to catch food scraps, coffee grounds, hair or debris before they enter the plumbing.

  4. Scrape and pre-wipe plates and pans
    Remove food residue into compost or bin before washing. This prevents solids entering the drain and catching in grease or debris deposits.

  5. Avoid harsh chemicals or DIY “drain cleaners”
    Strong acidic or caustic cleaners can damage older pipes (especially clay or older metal joints). They may remove superficial blockages but can weaken the pipe or joints over time.

  6. Schedule regular checks or jetting
    At least once every few years (or more often for older homes), have a qualified drainage specialist carry out a CCTV survey or flush lines with high-pressure water jetting to clear early build-ups.

  7. Be wary of what enters outdoor drains
    Garden runoff, leaves, grit, building debris or pet waste can enter outdoor drains or gully traps — ensuring grates are intact and clear helps.

  8. Educate your household
    Make sure children, visitors or tenants understand what not to flush or pour — it only takes one mistake to start a blockage.


How Infinity Home Services can assist in the fight against blockages

Based in North Essex and South Suffolk, our team specialises in domestic drainage solutions. Here’s how we can help you:

  • Inspection and diagnosis: Using CCTV pipe inspection, we can locate where blockages or narrowed sections occur (whether within your private drains, connections to public mains, or junctions).

  • Preventative cleaning / jetting: We offer scheduled jetting or pressure flushing to clear build-ups of grease or sediment before they develop into full blockages.

  • Targeted blockage clearance: If you have a blocked sewer or drain, we can remove it safely using appropriate techniques (mechanical rodding, high-pressure jetting) and ensure downstream flow is restored.

  • Advice and home-friendly solutions: We advise on best practices, install strainers or grease traps when required, and help homeowners adopt preventative habits to reduce the risk of recurrence.

With proactive care and the right interventions, the chances of severe sewer trouble can be significantly reduced.

Contact Us

Blocktober or Unblocktober is a valuable reminder to look after one of the hidden systems in our homes — the sewer and drain network that we usually only notice when something goes terribly wrong. Sewer blockages affect hundreds of thousands of homeowners each year, lead to floods, damage, health hazards and cost lives more than just money. But many of those disasters can be prevented with good habits, early inspection, and professional support when needed.

If you live in North Essex or South Suffolk and want to check whether your drainage is healthy — or to take proactive steps to avoid sewer issues altogether — we’re ready to help you take action before the next blockage strikes? Simply complete the form below, or call us today on 0800 148 8088.

By agreeing to this, I agree to receiving updates about our services, promotions, special offers, news and events from Infinity ProServ Ltd (T/a Infinity Home Services) and any sister companies.

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Starting to Think About Christmas Lighting: Why Early Planning Matters

Starting to Think About Christmas Lighting: Why Early Planning Matters

Why Plan Christmas Lighting Early?

It’s the elephant in the room, but we’re now well inside of 100 days to Christmas! As autumn turns colder and the evenings draw in, many UK homeowners begin to picture their homes twinkling with festive cheer. But leaving Christmas lighting planning until the last minute often leads to stress, wasted money, and even safety risks. By starting early, you give yourself time to design, source, and install a display that looks great, works reliably, and keeps energy use under control. In areas like North Essex and South Suffolk, where damp, windy conditions can add complications, getting ahead of the game means fewer headaches when the festive rush arrives.

You might not want to think about it, but now is the right time to start considering what you're going to do with your Christmas Lights

Common Problems with Last-Minute Lighting

When homeowners delay, a few common problems often crop up — both practical and human.

Technical Issues

  • Limited stock and higher prices: According to a 2023 Which? report, nearly 40% of shoppers found festive lights out of stock by December. Leaving things late means less choice, higher costs, and sometimes resorting to low-quality products.

  • Electrical faults left undiscovered: Old lights pulled from the loft may have frayed wires or broken bulbs. If you only check them the day you plan to decorate, you’ll either take risks or scramble for replacements.

  • Unsafe installation conditions: Wet or freezing weather makes ladders unstable and cables harder to secure, increasing risk of accidents.

Human Elements

  • Stress and pressure: Rushing to meet a self-imposed deadline (often before guests arrive) leads to hasty decisions and unsafe shortcuts.

  • Impulse buying: When under time pressure, many homeowners grab whatever is left on shelves — often less efficient, less durable products.

  • Neighbourly comparisons: The “keeping up with the Joneses” effect means people sometimes push beyond what’s manageable or safe.


Why Early Action Pays Off

Getting ahead with Christmas lighting planning provides a number of benefits:

  • Better design control: You can sketch out your display, match colours and themes, and think about power supply.

  • Safer setup: Checking equipment in advance means you can replace unsafe or non-compliant lights before installation.

  • Energy savings: Switching to LEDs can cut energy use by up to 90% compared to older incandescent lights. Starting early gives you time to research the best options.

  • Avoiding stress: With lights sorted weeks in advance, you can enjoy the run-up to Christmas rather than rushing to fix problems.

  • Better timing: Installing on a dry weekend in late November is safer and more pleasant than doing it in mid-December rain.


Key Safety Reminders

Even with perfect planning, it’s important not to overlook safety:

  • Around 350 people a year in the UK are injured by Christmas tree lights, through falls, shocks, or burns.

  • Over 3 million households leave their Christmas tree lights on overnight, greatly increasing fire risk.

Starting early means you have time to inspect lights properly, choose certified products, and plan safe installation.


How Infinity Home Services Can Help

Infinity Home Services supports homeowners across North Essex and South Suffolk by making Christmas lighting simple and stress-free. Whether you need help checking your existing lights for faults, advice on energy-efficient options, or safe installation outdoors, our experienced team can help make sure your home shines bright for the holidays without unnecessary risks.


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Christmas lighting can bring huge joy to your home and neighbourhood — but only if it’s safe, reliable, and thoughtfully planned. By starting now, you’ll have the best choice of products, safer installation conditions, and peace of mind when the season arrives. Wouldn’t you rather relax with a festive drink than be stuck on a ladder in the December rain?

Simply complete the form below, or call us today on 0800 148 8088.

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Recycling Awareness Week: tackling household recycling contamination at home

Recycling Awareness Week: tackling household recycling contamination at home

Recycling Awareness Week (the UK’s Recycle Week) runs 22–28 September 2025, making it the perfect moment for homeowners to fix everyday habits that lead to household recycling contamination. Despite years of effort, the UK’s household recycling rate was 44.6% in 2023, up slightly from 44.1% in 2022, which shows progress—but also how much further we’ve got to go. 

As Recycling Awareness Week is upon us, Infinity Home Services look at the importance, and challenges of recycling in the home.

Why Recycling Awareness Week matters

Across the UK, 84% of households unintentionally contaminate their recycling – think drinking glasses in with jars, foil pouches, or toothpaste tubes—causing whole loads to be rejected at sorting facilities.

Contamination isn’t just a technical hiccup; it’s costly. Councils face ~£93 per tonne to dispose of rejected “recycling,” adding ~£48 million a year in extra costs—money that could support better local services.

The human side: why good intentions go wrong

  • Label confusion & mixed rules. Until new rules standardise collections, what’s accepted can differ by council. Many residents “wish-cycle” items because they feel recyclable. From 31 March 2026, England’s Simpler Recycling will require all councils to collect the same core materials (with weekly food-waste collections), helping end confusion.

  • Space, smells, and time. Flats and smaller homes struggle to store multiple bins. Food caddies can feel fiddly, and smells are off-putting—especially when schedules are hectic.

  • Bin anxiety. No one wants the shame of a “contaminated” sticker. That pressure can push people to hide wrong items in general waste rather than check what goes where.

The technical side: how small mistakes cause big problems

  • Bagged recyclables. Plastic bags can jam sorting machinery and force rejections.

  • “Look-alike” items. Drinking glasses are a top contaminant even though they aren’t the same as bottle glass (different melting points).

  • Food residue. Greasy pizza boxes or un-rinsed containers can spoil high-quality paper and card streams.

  • Capacity and cost pressures. In 2023 England generated 21.7 million tonnes of household waste; 9.5 million tonnes were sent for recycling and 12.1 million tonnes remained residual—pressure that magnifies the cost of every rejected load.

Household Recycling Contamination: what it looks like day-to-day (and how to fix it)

  • Wrong glass in the right binFix: bottles & jars only; avoid drinking glasses, cookware, mirrors. Quick 5-second rinse is enough.

  • Soft plastics & pouches in dry recycling → Fix: check retailer take-back schemes or council guidance before tossing.

  • Food waste in general wasteFix: use a caddy; weekly food-waste collections are being mandated across England, so get the habit now.

  • Overflowing paper/cardFix: flatten boxes; keep them dry to preserve quality.

Tip for busy homes: keep a simple “YES/NO” list stuck to the inside of the cupboard where you store your bins. If you’re in North Essex or South Suffolk, your council’s list may soon align with Simpler Recycling, reducing guesswork.

Food waste: the hidden driver of contamination

In 2022, UK households wasted 6.0 million tonnes of food and drink—73% of it edible—and Local Authorities spent £500+ million dealing with household food waste. Using caddies and planning meals reduces smells, saves money, and prevents soggy, contaminated recycling.

What’s changing this Recycling Awareness Week?

  • Recycle Week (22–28 Sept 2025) focuses on “rescuing” commonly binned items—like foil and trigger-spray bottles—by putting them in the right bin.

  • Policy reforms are coming: Simpler Recycling aims to standardise materials and embed weekly food-waste collections, tackling confusion at the source.

  • National progress: the UK’s household recycling rate ticked up to 44.6% in 2023—a nudge in the right direction, but still short of where we want to be.

Household Recycling Contamination: a 10-minute action plan

  1. Print a one-page YES/NO list for your household.

  2. Rinse fast, not perfectly. A quick swill beats a pristine scrub.

  3. Keep paper & card dry. Store them away from the sink.

  4. Start a food-waste routine. Line your caddy; empty little and often.

  5. Avoid “wish-cycling.” If you’re unsure, check your council’s list (and remember that rules are being standardised).

How Infinity Home Services can help

Based in North Essex and South Suffolk, Infinity Home Services can make recycling effortless at home: installing or fixing kitchen caddies and pull-out recycling units, building weatherproof outdoor bin stores, labelling internal bins to match local guidance, and sorting minor household repairs that make “bin night” less of a chore. If contamination or missed collections have left you with a backlog, we can help you get back on track—without the stress.


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Recycling Awareness Week is about helping real households do the small, easy things that stop good recycling from turning into costly contamination; if you’d like hands-on help setting up a simpler home system, call Infinity Home Services on 0800 148 8088 or use the contact form below—shall we get your bins sorted this week?

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Why Gas Safety Week Matters: What Every Homeowner Needs to Know

Why Gas Safety Week Matters: What Every Homeowner Needs to Know

As Gas Safety Week comes round, there’s no better time for UK homeowners to think seriously about their home gas safety check. Gas is essential—it heats our homes, powers cooking, and provides hot water—but when things go wrong, the consequences can be catastrophic. This article explores the problems homeowners face with gas safety, both technical and human, and how you can avoid terrible outcomes. Infinity Home Services, serving North Essex and South Suffolk, are ready to help make sure your home is truly safe.

Read about why you should take gas safety seriously in your home and what you can do to keep yourself safe.

The scale of the problem: statistics you should know

  • Around 50 people die each year in the UK from unintentional carbon monoxide (CO) poisoning; additionally, about 4,000 people visit A&E due to CO exposure.

  • One in five UK homeowners has never had a gas safety check carried out in their home.

  • Accidental deaths from carbon monoxide poisoning are down somewhat — around -7% year on year, and about 46% lower than a decade ago. But other gas-and-vapour-related deaths in homes still occur, and many appliances remain unsafe.

  • Some investigations show that when Gas Safe-registered engineers inspect boilers installed by unqualified fitters, 79% of those boilers are found to be unsafe or classified as “immediately dangerous.”

These statistics make it clear that while overall numbers have improved, serious risks remain—especially where checks, maintenance, or qualifications are lacking.


Types of gas safety problems: technical and human

Technical problems

  1. Poor installation / unqualified technicians: Improperly fitted boilers, gas fires or cookers, badly sealed joints or flues can all lead to leaks of natural gas or CO. As noted above, a large fraction of boilers installed by those without Gas Safe registration are found to be unsafe.

  2. Inadequate maintenance: Even well-installed appliances degrade with age—seals wear, flues block, burners become misaligned. Without regular servicing these issues often remain unseen until danger arises.

  3. Faulty or blocked ventilation / flues: Without correct air supply or exhaust, combustion gases cannot vent properly, leading to a buildup of carbon monoxide or other dangerous gases.

  4. Leaks, corrosion or ageing pipework: Gas pipes can corrode; joints can fail; materials degrade. These pose risk both of fire / explosion and poisoning.

Human (behavioural / awareness) problems

  1. Lack of awareness or under-estimating risk: Many homeowners do not realise when symptoms like headaches, dizziness, nausea might be due to CO. Some believe they can spot danger easily, or think that “it won’t happen to me.”

  2. Ignoring small warning signs: Yellow or orange burner flames, soot or stains on appliances, smells of gas (often described like rotten eggs) are meaningful signs. But homeowners may delay or dismiss them, perhaps due to cost, inconvenience or simply not knowing what they mean.

  3. DIY and “unqualified fixes”: For cost saving or convenience, people sometimes attempt to fix, install or adjust gas appliances without professional, Gas Safe registered help. These fixes might appear to work but can leave hidden dangers.

  4. Neglecting carbon monoxide alarms: Because CO is colourless and odourless, alarm devices are essential. Yet many homes either do not have alarms, or do not test/replace them properly.

  5. Financial barriers: Particularly since energy and living costs have risen, some homeowners might delay checks, servicing or replacing unsafe appliances due to cost. This increases risk.


How homeowners can reduce risk

  • Always hire a Gas Safe registered engineer for installation, servicing or repair work. Check their ID, credentials, and ensure they show Gas Safe registration.

  • Have a proper home gas safety check at least annually. This should include all gas-fired appliances, flues, pipework and ventilation.

  • Install carbon monoxide (CO) alarms in rooms with boilers or gas fires; test them monthly and replace batteries or the device as needed.

  • Be alert to warning signs: unusual smells, discoloured flames, soot or staining, condensation inside glass doors, increased gas bills without obvious reason.

  • Ensure adequate ventilation in rooms where gas appliances are used. Even during cold weather, letting in fresh air prevents gas accumulation.

  • Plan ahead to replace aging appliances rather than waiting for breakdowns. Older equipment tends to be more prone to faults and less efficient.


How Infinity Home Services can help

Based in North Essex and South Suffolk, Infinity Home Services offers professional gas safety services tailored for homeowners. We can conduct full gas safety inspections, service boilers, check all pipework and ventilation, install or test carbon monoxide alarms, and ensure that all work is carried out by Gas Safe registered engineers. By working with us, homeowners can gain peace of mind that their property is safe from gas-related dangers.

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Gas Safety Week is about more than just awareness—it’s about action. As a homeowner, your safety depends on regular checks, proper maintenance, professional installation, and responsiveness to warning signs. The statistics show risks remain significant, particularly where gas appliances are neglected or maintained by unqualified people. If you live in North Essex or South Suffolk, Infinity Home Services can help ensure all aspects of your gas system are safe and compliant. Don’t wait until a warning sign becomes a disaster—when will you schedule your gas safety check? Simply complete the form below, or call us today on 0800 148 8088.

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Home Water Quality Concerns: Why Clean Water Matters

Home Water Quality Concerns: Why Clean Water Matters This August

Ensuring home water quality concerns are addressed safely and promptly is vital for every household—and nowhere is this more important than during National Water Quality Month in August.

As homeowners in North Essex and South Suffolk, you deserve peace of mind knowing your water is safe—from what comes out of your taps to what runs through your pipes. Below are some of the most significant water quality problems affecting UK households today—and how we at Infinity Home Services can help protect your family.

If you're suffering with water quality issues such as rusty water or limescale, find out more here, or contact Infinity Home Services.

The Hidden Issues Behind Home Water Quality Concerns

1. Perception vs. Reality: Trust and Taste

A recent TAPP Water survey found that 42% of UK residents don’t trust or like the taste of tap water, with only 36% of Londoners drinking straight from the tap. Overall, 38% believe bottled water is healthier—highlighting a strong customer concern that trusted providers like us can help alleviate.

2. Hard Water Hassles

Most parts of England, including regions east of a line between Severn and Tees, endure ‘very hard’ water, often exceeding 200 ppm calcium carbonate. Hard water can damage appliances, leave limescale, and affect soap performance.

3. Chemical Pollution in Rivers

Earthwatch volunteers discovered that 67% of samples from England’s rivers contained unacceptably high phosphates and nitrates, while every tested sample contained caffeine—a wake-up call about untreated sewage and chemical pollutants entering water sources.

4. Recreational Water Risks

According to The Guardian England has an estimated 3,347 water recreation spots, yet only 451 official bathing sites are monitored—and merely 20% of swimming areas have nearby testing. This leaves the majority of swimmers potentially exposed to pollution. 

5. Ecological Decline

Only 16% of England’s assessed surface waters achieve a good ecological status; hazardous chemical status is at 0% good, posing risks to ecosystems and raising concerns for households relying on boreholes or private water sources.


Human Impacts: More Than Just Pipes and Tests

  • Health concerns: Pollutants like antibiotics, caffeine, and phosphates may affect vulnerable individuals, including children and the elderly.

  • Lifestyle disruptions: Fish kills due to hot, polluted rivers—87 incidents reported this spring—can erode confidence in local recreational water sources.

  • Community worry: When trust in tap water falters, bottled water use rises—raising both cost and environmental concerns.


How Infinity Home Services Can Help—Especially This August

This National Water Quality Month, it’s the perfect time to take action:

  • Water quality testing: We can assess your home’s water—checking for hardness, contaminants, taste issues, and supply integrity.

  • Filter and plumbing solutions: From installing water filters to replacing corroded pipes, we ensure clean, palatable water throughout your home.

  • Advising on system upgrades: If your property uses private supplies or has ageing infrastructure, we guide you toward sustainable improvements.

With Infinity Home Services serving households across North Essex and South Suffolk, we’re your local experts in ensuring safe, reliable drinking water—especially when awareness is at its peak in August.


Conclusion

As National Water Quality Month reminds us, clean water is the foundation of healthy, happy homes. Whether it’s hard water damage, concerns about taste or chemicals, or anxiety over unmonitored recreational sites, the solution often begins at the tap—and your plumbing. Infinity Home Services is here to provide local, trusted support tailored to your home’s needs. Ready to take control of your home water quality concerns this August—and beyond?

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Noticing brown water, strange tastes, or stubborn limescale? Contact Infinity Home Services today and let our local experts get your tap water back to crystal-clear quality. Simply call 0800 148 8088 or complete the form below and we can resolve all your issues quickly.

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It’s Hotting Up In Here: Why Installing Air Conditioning Could Be a Game-Changer For Your Home

It’s Getting Hot In Here: Why Installing Air Conditioning Could Be a Game-Changer for Your Home

This June, the UK saw record-breaking temperatures with the hottest June on record. 2023 saw additional record shattered that left many of us sweltering in our homes, and this summer has been pretty warm too. We all remember sitting in our homes with every window wide open, curtains drawn, and fans whirring at full speed, yet still suffering at the hands of the oppressive heat. For many homeowners, especially those in areas like North Essex and South Suffolk, these hotter summers are no longer just an anomaly—they’re becoming the norm.

In fact, according to the Met Office, 2022 was the fourth hottest year on record for the UK, with temperatures reaching up to 40.3°C in some parts of the country. As our summers continue to heat up, the idea of installing air conditioning at home is gaining traction, and for good reason. Yet only 5% of UK homes are believed to benefit from Air Conditioning currently, despite a rapid rise in system sales. 

Infinity Home Services considers the changes in the UK climate and how that's increasing our desire for air conditioning within the home.

The Problem with Hotter Summers in the UK

Traditionally, the UK hasn’t needed air conditioning in homes. Our mild climate meant that a few hot days in the summer were manageable with fans and open windows. However, the last few years have shown us that this is no longer sufficient. With more frequent heatwaves, homes are becoming uncomfortably hot, making it difficult to sleep, work, or even relax.

Homes in the UK are typically built to retain heat, which is great for our chilly winters but problematic during the summer. As a result, many houses can become unbearably hot, leading to sleepless nights, lethargy, and general discomfort. Traditional methods of cooling, such as fans or opening windows, often prove inadequate when faced with prolonged periods of intense heat.

The effects of extreme heat are not just physical but also emotional. Prolonged exposure to high temperatures can lead to irritability, stress, and fatigue. For families with young children, elderly relatives, or pets, the situation can be even more concerning, as these groups are particularly vulnerable to heat-related illnesses.

Why Air Conditioning is the Solution

Given these challenges, many homeowners are now considering the benefits of air conditioning. Beyond just cooling your home, modern systems can also improve air quality by filtering out pollutants and allergens, making them an excellent investment for those with respiratory issues.

However, installing air conditioning isn’t just about comfort—it’s about future-proofing your home. As our climate continues to change, having a reliable cooling system will likely become as essential as heating during the winter months. Moreover, homes with air conditioning systems can see an increase in property value, as buyers are increasingly looking for climate-controlled environments.

Air Conditioning can come in a variety of forms, from small or large mobile units, to fully-installed systems running throughout a home using a network of ducting.

The Benefits of a Fully-Installed Air Conditioning System

While some homeowners may consider mobile air conditioning units as a quick fix, they come with their own set of challenges. Mobile units can be noisy, require regular emptying of water tanks, and often struggle to cool larger spaces effectively. They also typically consume more energy, which can lead to higher electricity bills.

On the other hand, a fully-installed air conditioning system offers numerous benefits. These systems are designed to cool your entire home evenly and efficiently, providing consistent comfort throughout. They operate quietly in the background, ensuring you can enjoy a peaceful environment without the constant hum of a mobile unit. Additionally, modern systems are highly energy-efficient, which can help to keep running costs low – typically in the region of 27 – 51p/hour.

Beyond just cooling, many installed systems also offer the ability to filter and purify the air, removing pollutants, allergens, and even odours. This can be particularly beneficial for households with asthma sufferers or those sensitive to airborne particles.

Common Concerns About Installing Air Conditioning

While the benefits are clear, some homeowners have reservations about installing air conditioning, often due to misconceptions about cost and energy consumption.

  1. Initial Costs: The upfront cost of installing an air conditioning system can seem daunting, but when you consider the long-term benefits—such as increased comfort, improved sleep, and enhanced property value—it becomes a worthwhile investment. Additionally, there are various options available to suit different budgets and needs.

  2. Energy Efficiency: Modern air conditioning units are far more energy-efficient than older models. Many systems now come with energy-saving features that allow you to cool your home without significantly increasing your electricity bills. In fact, choosing the right system can lead to energy savings in the long run, especially if allied with solar panels or battery storage.

  3. Maintenance: Like any home system, air conditioning units do require regular maintenance to keep them running efficiently. However, with proper care, these systems are built to last and can provide many years of reliable service. Servicing costs depend on the system, but you wouldn’t expect to pay more than £200 for a fairly typical setup.

  4. Noise: The installation of a true AC system will minimise your disturbance, with units being much quieter than fans or portable units.

Why Choose Infinity Home Services?

At Infinity Home Services, we understand the unique challenges homeowners in North Essex and South Suffolk face when it comes to keeping their homes comfortable during the summer. We offer expert advice and professional installation of air conditioning systems tailored to your specific needs. Our team ensures that every installation is seamless, providing you with peace of mind and a cool, comfortable home.

We can also ensure that your systems continue to work safely and efficiently, with regular servicing available, including filter changes/cleans, coil maintenance and full system maintenance. Duct cleaning is also available.

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As UK summers continue to heat up, the decision to install air conditioning in your home is becoming increasingly clear. A fully-installed system not only provides superior comfort and energy efficiency but also adds value to your property. Don’t wait until the next heatwave hits—take action now to ensure your home is ready to handle whatever the weather throws at it.

Ready to make your home a cool oasis this summer? Contact Infinity Home Services today to learn more about our air conditioning installation options. Call us now on 0800 148 8088 or fill out our contact form below to book a free survey!

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