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Tag: Appliance Repair

Comprehensive Appliance Repair Services in North Essex and South Suffolk

Discover premium appliance repair services tailored to meet your needs in North Essex and South Suffolk. Our skilled team ensures efficient and reliable repairs for all your domestic appliances, adhering to the highest standards of quality and professionalism.

In today’s fast-paced world, household appliances play a crucial role in maintaining a smooth and convenient lifestyle. However, when these appliances malfunction, it can disrupt your daily routine and cause inconvenience. That’s where our expert appliance repair services come into play.

At Infinity ProServ, serving the communities of North Essex and South Suffolk, we specialise in providing top-quality appliance repair solutions for a wide range of domestic appliances. Whether it’s your refrigerator, washing machine, dishwasher, oven, or any other appliance, our team of experienced technicians is equipped with the knowledge and expertise to diagnose and resolve issues promptly and effectively.

We understand the importance of a fully functional home, which is why we prioritise customer satisfaction and aim to deliver reliable repairs that stand the test of time. Our technicians undergo rigorous training to stay updated with the latest technologies and repair techniques, ensuring that we can tackle even the most complex appliance problems with ease.

When you choose Infinity ProServ for your appliance repair needs, you can expect:

Prompt Response: We value your time and strive to provide quick and efficient service. Our team responds promptly to service requests and works diligently to resolve issues in a timely manner.

Quality Workmanship: With years of experience in the industry, our technicians deliver superior workmanship and attention to detail in every repair job. We use high-quality parts and tools to ensure lasting repairs that exceed your expectations.

Transparent Pricing: We believe in transparency and honesty in all our dealings. Our pricing is competitive and upfront, with no hidden fees or surprises.

Customer Satisfaction Guarantee: Your satisfaction is our priority. We stand behind our work and offer a satisfaction guarantee on all repairs.

Don’t let appliance problems disrupt your daily life. Contact Infinity ProServ today for reliable appliance repair services in North Essex and South Suffolk. Let us help you keep your home running smoothly and efficiently.

Why Gas Safety Week Matters: What Every Homeowner Needs to Know

Why Gas Safety Week Matters: What Every Homeowner Needs to Know

As Gas Safety Week comes round, there’s no better time for UK homeowners to think seriously about their home gas safety check. Gas is essential—it heats our homes, powers cooking, and provides hot water—but when things go wrong, the consequences can be catastrophic. This article explores the problems homeowners face with gas safety, both technical and human, and how you can avoid terrible outcomes. Infinity Home Services, serving North Essex and South Suffolk, are ready to help make sure your home is truly safe.

Read about why you should take gas safety seriously in your home and what you can do to keep yourself safe.

The scale of the problem: statistics you should know

  • Around 50 people die each year in the UK from unintentional carbon monoxide (CO) poisoning; additionally, about 4,000 people visit A&E due to CO exposure.

  • One in five UK homeowners has never had a gas safety check carried out in their home.

  • Accidental deaths from carbon monoxide poisoning are down somewhat — around -7% year on year, and about 46% lower than a decade ago. But other gas-and-vapour-related deaths in homes still occur, and many appliances remain unsafe.

  • Some investigations show that when Gas Safe-registered engineers inspect boilers installed by unqualified fitters, 79% of those boilers are found to be unsafe or classified as “immediately dangerous.”

These statistics make it clear that while overall numbers have improved, serious risks remain—especially where checks, maintenance, or qualifications are lacking.


Types of gas safety problems: technical and human

Technical problems

  1. Poor installation / unqualified technicians: Improperly fitted boilers, gas fires or cookers, badly sealed joints or flues can all lead to leaks of natural gas or CO. As noted above, a large fraction of boilers installed by those without Gas Safe registration are found to be unsafe.

  2. Inadequate maintenance: Even well-installed appliances degrade with age—seals wear, flues block, burners become misaligned. Without regular servicing these issues often remain unseen until danger arises.

  3. Faulty or blocked ventilation / flues: Without correct air supply or exhaust, combustion gases cannot vent properly, leading to a buildup of carbon monoxide or other dangerous gases.

  4. Leaks, corrosion or ageing pipework: Gas pipes can corrode; joints can fail; materials degrade. These pose risk both of fire / explosion and poisoning.

Human (behavioural / awareness) problems

  1. Lack of awareness or under-estimating risk: Many homeowners do not realise when symptoms like headaches, dizziness, nausea might be due to CO. Some believe they can spot danger easily, or think that “it won’t happen to me.”

  2. Ignoring small warning signs: Yellow or orange burner flames, soot or stains on appliances, smells of gas (often described like rotten eggs) are meaningful signs. But homeowners may delay or dismiss them, perhaps due to cost, inconvenience or simply not knowing what they mean.

  3. DIY and “unqualified fixes”: For cost saving or convenience, people sometimes attempt to fix, install or adjust gas appliances without professional, Gas Safe registered help. These fixes might appear to work but can leave hidden dangers.

  4. Neglecting carbon monoxide alarms: Because CO is colourless and odourless, alarm devices are essential. Yet many homes either do not have alarms, or do not test/replace them properly.

  5. Financial barriers: Particularly since energy and living costs have risen, some homeowners might delay checks, servicing or replacing unsafe appliances due to cost. This increases risk.


How homeowners can reduce risk

  • Always hire a Gas Safe registered engineer for installation, servicing or repair work. Check their ID, credentials, and ensure they show Gas Safe registration.

  • Have a proper home gas safety check at least annually. This should include all gas-fired appliances, flues, pipework and ventilation.

  • Install carbon monoxide (CO) alarms in rooms with boilers or gas fires; test them monthly and replace batteries or the device as needed.

  • Be alert to warning signs: unusual smells, discoloured flames, soot or staining, condensation inside glass doors, increased gas bills without obvious reason.

  • Ensure adequate ventilation in rooms where gas appliances are used. Even during cold weather, letting in fresh air prevents gas accumulation.

  • Plan ahead to replace aging appliances rather than waiting for breakdowns. Older equipment tends to be more prone to faults and less efficient.


How Infinity Home Services can help

Based in North Essex and South Suffolk, Infinity Home Services offers professional gas safety services tailored for homeowners. We can conduct full gas safety inspections, service boilers, check all pipework and ventilation, install or test carbon monoxide alarms, and ensure that all work is carried out by Gas Safe registered engineers. By working with us, homeowners can gain peace of mind that their property is safe from gas-related dangers.

Contact Us

Gas Safety Week is about more than just awareness—it’s about action. As a homeowner, your safety depends on regular checks, proper maintenance, professional installation, and responsiveness to warning signs. The statistics show risks remain significant, particularly where gas appliances are neglected or maintained by unqualified people. If you live in North Essex or South Suffolk, Infinity Home Services can help ensure all aspects of your gas system are safe and compliant. Don’t wait until a warning sign becomes a disaster—when will you schedule your gas safety check? Simply complete the form below, or call us today on 0800 148 8088.

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Greening Your Nest: How Homeowners Can Slash Carbon Emissions

Greening Your Nest: How Homeowners Can Slash Carbon Emissions

In an era defined by climate action and sustainability, the recent changes to the UK Government’s net-zero strategy underscore the urgency of our collective responsibility to combat climate change. But, as the saying goes, “charity begins at home.” As homeowners, each of us holds the power to make a tangible difference in the fight against carbon emissions. In this article, we’ll explore the pivotal connection between the UK’s evolving net-zero policies and the essential steps homeowners can take to significantly reduce their own domestic carbon footprints. Join us on a journey towards “Greening Your Nest,” where we’ll uncover practical, cost-effective ways to make your home a beacon of environmental responsibility.

Infinity ProServ look at measures that you can take to reduce your carbon emissions from your home.

In recent times, a number of key targets that formed the UK’s commitment to ‘net zero’ in terms of carbon emissions. Several of these focused on areas directly affecting homeowners, namely:

  • Delaying the ban on installing oil and LPG boilers, and new coal heating, for off-gas-grid homes to 2035, instead of phasing them out from 2026. Many of these homes are not suitable for heat pumps, so this ensures homeowners are not having to spend around £10-15,000 on upgrading their homes in just three years’ time.
  • Set an exemption to the phase out of fossil fuel boilers, including gas, in 2035, so that households who will most struggle to make the switch to heat pumps or other low-carbon alternatives won’t have to do so. This is expected to cover about a fifth of homes, including off-gas-grid homes – those that will need expensive retrofitting or a very large electricity connection.
  • Scrap policies to force landlords to upgrade the energy efficiency of their properties, but instead continue to encourage households to do so where they can.
  • Raise the Boiler Upgrade Grant by 50% to £7,500 to help households who want to replace their gas boilers with a low-carbon alternative like a heat pump.

In the United Kingdom, domestic homes are estimated to be responsible for around 15-20% of the country’s total carbon emissions. This includes emissions from heating, electricity use, transportation related to household activities, and indirect emissions associated with the production of goods and services consumed by households. It goes without saying therefore, that homeowners have a crucial role to play in reducing carbon emissions and mitigating the effects of climate change. Here are a number of actions that you can take:

Improve Home Energy Efficiency:

    • Invest in proper insulation for walls, roofs, and floors.
    • Seal gaps and cracks in doors and windows to prevent drafts.
    • Upgrade to energy-efficient windows and doors, and consider applying reflective films to reduce solar gain.
    • Replace traditional incandescent bulbs with LED or CFL lighting.
    • Consider installing solar tubes to maximise daylight indoors
    • Install a programmable thermostat to optimise heating and cooling.

Switch to Renewable Energy Sources:

    • Consider installing solar panels on your roof to generate clean energy. Pair this with battery storage solutions to ensure you can utilise your energy most effectively, rather than selling it back to the grid.
    • Explore community solar programs or green energy tariffs offered by utility companies.
    • Use solar water heaters for domestic hot water needs.

Reduce Water Consumption:

    • Fix leaks in sinks, taps, toilets, and pipes promptly.
    • Install low-flow showerheads and taps.
    • Consider using grey-water collection for flushing toilets.

Choose Energy-Efficient Appliances:

    • Opt for energy-efficient appliances, like washing machines and dishwashers.
    • Look for the ENERGY STAR label when purchasing new appliances.

Upgrade HVAC Systems:

    • Replace old, inefficient heating and cooling systems with high-efficiency models.
    • Schedule regular maintenance to ensure your HVAC system operates efficiently.

Invest in Smart Home Technology:

    • Use smart thermostats, lights, and appliances that can be controlled remotely to optimise energy use.

    Adopt Sustainable Landscaping Practices:

      • Plant native trees and shrubs to enhance biodiversity.
      • Use drought-resistant plants to reduce water consumption.
      • Compost kitchen scraps and garden waste.

      Conserve Water:

        • Collect rainwater for outdoor use.
        • Install water-saving fixtures in your home.
        • Water your lawn and garden during non-peak hours.

      Support Sustainable Building Materials:

        • Choose eco-friendly building materials if you’re building or renovating your home.
        • Consider reclaimed or recycled materials.

      Reduce Car Emissions:

        • Choose eco-friendly transportation options like walking, biking, or using public transit.
        • Consider purchasing an electric or hybrid vehicle.

      Reduce, Reuse, Recycle:

        • Recycle paper, cardboard, glass, plastic, and metal.
        • Reduce waste by buying products with minimal packaging.
        • Reuse items when possible or consider donating them.

      Reduce Single-Use Plastics:

        • Use reusable shopping bags, water bottles, and containers.
        • Avoid disposable plastic cutlery and straws.

          Support Renewable Energy Policy:

            • Advocate for policies that promote renewable energy and energy efficiency at the local and national levels.

          Educate Yourself and Others:

            • Stay informed about climate change and carbon reduction strategies.
            • Share knowledge and encourage others in your community to take action.

          Remember that small changes in your daily life can collectively make a significant impact. By adopting sustainable practices, homeowners can contribute to the global effort to combat climate change and reduce carbon emissions.

          Contact Us

          Infinity Home Services offer a wide range of maintenance and support services to homeowners and small businesses, including many of the ideas outlined above. Complete the form below, or call 0800 148 8088 to see just how we can help you. 

          By agreeing to this, I agree to receiving updates about our services, promotions, special offers, news and events from Infinity ProServ Ltd (T/a Infinity Home Services) and any sister companies.

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          Right to repair

          Recent changes to UK laws, focusing on the right to repair mean that the life cycle of domestic appliances such as refrigerators, washing machines, dishwashers and televisions should be lengthened, and subsequently their costs reduced.

          The right to repair for domestic appliances harks back to our membership of the EU; who have implemented rules in tandem to ensure the reduced costs of appliances consumers, as well as decreased energy consumption. Arrangements were being made prior to Brexit, and part of the deal, are being implemented in the UK to ensure wider compliance. This also means that UK manufacturers will need to adhere to the new laws in order to sell products within the EU.

          Spares and Repairs

          The new rules mean that manufacturers will have to provide spare parts and manuals for up to ten years. It also means that repairs should be achievable using standard tools, without damaging the appliance.

          These changes are designed to enable consumers to carry out cheaper repairs by themselves or independent professionals, rather than being held ‘hostage’ by the manufacturers.

          Replace or Repair?

          The age-old dilemma when appliances have suffered a major failure (usually just as you’ve come home from holiday or some other equally unhelpful time!) is whether it would simply be cheaper to replace the unit or get it repaired.

          The rule changes are designed to promote the repair option, removing the stranglehold that manufacturers have held over consumers. Much of the campaigning around the changes to legislation have slated exorbitant costs for repairs, and of course the suggestion of built-in obsolescence. Concerns over the lifetime of such appliance have long been raised.

          Interestingly, in a step to further promote longer-term maintenance, Sweden has applied a lower rate of VAT to repairs and spare parts.

          Environmental Benefits

          As well as reducing costs, these changes will of course bear dividends for the environment. It’s estimated that there are 1.5 million tonnes of electrical waste produced annually in the UK. Only 40% of this waste is recycled, creating a significant impact on waste levels, which it is hoped will be drastically reduced.

          We can help!

          Infinity Home Services’ appliance engineers are already well-versed in the repair of a wide range of appliances, and can be with you in as little as 2 hours – simply call 0800 148 8088 or complete the form below.

          By agreeing to this, I agree to receiving updates about our services, promotions, special offers, news and events from Infinity ProServ Ltd (T/a Infinity Home Services) and any sister companies.