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Home Water Quality Concerns: Why Clean Water Matters

Home Water Quality Concerns: Why Clean Water Matters This August

Ensuring home water quality concerns are addressed safely and promptly is vital for every household—and nowhere is this more important than during National Water Quality Month in August.

As homeowners in North Essex and South Suffolk, you deserve peace of mind knowing your water is safe—from what comes out of your taps to what runs through your pipes. Below are some of the most significant water quality problems affecting UK households today—and how we at Infinity Home Services can help protect your family.

If you're suffering with water quality issues such as rusty water or limescale, find out more here, or contact Infinity Home Services.

The Hidden Issues Behind Home Water Quality Concerns

1. Perception vs. Reality: Trust and Taste

A recent TAPP Water survey found that 42% of UK residents don’t trust or like the taste of tap water, with only 36% of Londoners drinking straight from the tap. Overall, 38% believe bottled water is healthier—highlighting a strong customer concern that trusted providers like us can help alleviate.

2. Hard Water Hassles

Most parts of England, including regions east of a line between Severn and Tees, endure ‘very hard’ water, often exceeding 200 ppm calcium carbonate. Hard water can damage appliances, leave limescale, and affect soap performance.

3. Chemical Pollution in Rivers

Earthwatch volunteers discovered that 67% of samples from England’s rivers contained unacceptably high phosphates and nitrates, while every tested sample contained caffeine—a wake-up call about untreated sewage and chemical pollutants entering water sources.

4. Recreational Water Risks

According to The Guardian England has an estimated 3,347 water recreation spots, yet only 451 official bathing sites are monitored—and merely 20% of swimming areas have nearby testing. This leaves the majority of swimmers potentially exposed to pollution. 

5. Ecological Decline

Only 16% of England’s assessed surface waters achieve a good ecological status; hazardous chemical status is at 0% good, posing risks to ecosystems and raising concerns for households relying on boreholes or private water sources.


Human Impacts: More Than Just Pipes and Tests

  • Health concerns: Pollutants like antibiotics, caffeine, and phosphates may affect vulnerable individuals, including children and the elderly.

  • Lifestyle disruptions: Fish kills due to hot, polluted rivers—87 incidents reported this spring—can erode confidence in local recreational water sources.

  • Community worry: When trust in tap water falters, bottled water use rises—raising both cost and environmental concerns.


How Infinity Home Services Can Help—Especially This August

This National Water Quality Month, it’s the perfect time to take action:

  • Water quality testing: We can assess your home’s water—checking for hardness, contaminants, taste issues, and supply integrity.

  • Filter and plumbing solutions: From installing water filters to replacing corroded pipes, we ensure clean, palatable water throughout your home.

  • Advising on system upgrades: If your property uses private supplies or has ageing infrastructure, we guide you toward sustainable improvements.

With Infinity Home Services serving households across North Essex and South Suffolk, we’re your local experts in ensuring safe, reliable drinking water—especially when awareness is at its peak in August.


Conclusion

As National Water Quality Month reminds us, clean water is the foundation of healthy, happy homes. Whether it’s hard water damage, concerns about taste or chemicals, or anxiety over unmonitored recreational sites, the solution often begins at the tap—and your plumbing. Infinity Home Services is here to provide local, trusted support tailored to your home’s needs. Ready to take control of your home water quality concerns this August—and beyond?

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Noticing brown water, strange tastes, or stubborn limescale? Contact Infinity Home Services today and let our local experts get your tap water back to crystal-clear quality. Simply call 0800 148 8088 or complete the form below and we can resolve all your issues quickly.

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Clean Air Day: 5 Ways Your Home Can Help You Breathe Easier

Clean Air Day: 5 Ways Your Home Can Help You Breathe Easier

It started with a cough.

Not a dramatic, chesty cough — just a little tickle that wouldn’t go away. Sarah, a homeowner in Colchester, chalked it up to allergies. But when her 10-year-old began waking up with headaches, and condensation started to collect on the bedroom windows, she knew something wasn’t right. As it turned out, poor indoor air quality was quietly affecting her family’s health.

This Clean Air Day, Infinity Home Services looks at ways you can help yourself to breathe easier with tips and trips to keeping the air in your home as clean as possible.

On Clean Air Day, we’re reminded that the air we breathe indoors is just as important as what’s outside — especially when most of us spend up to 90% of our time inside our homes. In fact, indoor air can be up to five times more polluted than outdoor air, thanks to sources like damp, poor ventilation, and everyday household activities.

If you want to protect your family’s health, here are five ways your home can help you breathe easier — and how simple fixes can make a big difference.


1. Tackle Damp and Mould Before It Spreads

Damp walls aren’t just unsightly — they can harbour mould spores that trigger respiratory problems, asthma, and allergic reactions. According to the NHS, people living with mould in their homes are more likely to suffer from throat irritation and wheezing.

Common signs of damp include musty smells, peeling paint, or condensation on windows. In homes across North Essex and South Suffolk, this is often caused by leaky pipework, poor ventilation, or insulation gaps. Left untreated, it can silently impact your family’s health — especially vulnerable children or elderly relatives.


2. Improve Ventilation in Bathrooms and Kitchens

When steam lingers in the air, it creates the perfect conditions for condensation and mould. Bathrooms and kitchens are the biggest culprits, where showers, baths and cooking all release moisture.

Modern extractor fans, trickle vents, or even small structural changes like adding a window or vented roof panel can vastly improve air flow. If you’ve ever noticed black mould creeping along silicone seals or corners of ceilings, it’s time to act.


3. Keep Heating Systems in Top Shape

It’s easy to forget your boiler when it’s quietly doing its job in a cupboard — but faulty or poorly serviced boilers can release harmful gases like carbon monoxide. According to Gas Safe Register, one in five homes in the UK contain unsafe gas appliances.

An annual service isn’t just a tick-box task — it can protect your household from invisible dangers while keeping your home warm and energy-efficient.


4. Be Aware of Hidden Pollutants Indoors

Many homeowners are surprised to learn that simple things like scented candles, cleaning sprays, or even new furniture can emit volatile organic compounds (VOCs) — gases that may cause headaches, dizziness, and eye irritation.

To reduce these invisible pollutants:

  • Choose fragrance-free or natural cleaning products

  • Allow new furniture to “off-gas” in a ventilated space

  • Add air-purifying plants like peace lilies or spider plants

Cleaner air doesn’t always require high-tech solutions — just a few smart habits and informed choices.


5. Repair the Small Things That Let Air Quality Slip

Sometimes, the biggest problems come from the smallest faults — a cracked window seal, a dripping tap contributing to humidity, or a faulty extractor fan in the utility room.

At Infinity Home Services, we understand how everyday home maintenance connects to your health. From fixing ventilation systems to sealing windows and tackling damp, our trusted team helps homeowners across North Essex and South Suffolk make their homes healthier and safer.


Conclusion: Every Breath Counts

Clean Air Day isn’t just about emissions and traffic — it’s about what’s happening inside our homes, too. The air your children breathe while they sleep, the humidity after your morning shower, the old extractor fan that hasn’t been cleaned in years — they all play a role.

At Infinity Home Services, we believe that everyone deserves to breathe easy in their own home. Whether it’s improving airflow or treating a hidden damp patch, your home could be your first line of defence against air pollution.

So this Clean Air Day, take a moment to pause, look around your home — and ask yourself: what’s in the air you’re breathing?

Ready to Breathe Easier at Home?

If you’ve spotted signs of damp, mould, poor ventilation or just want peace of mind about your home’s air quality, Infinity Home Services is here to help.

Serving homes across North Essex and South Suffolk, our expert team can assess and repair the small issues before they become big problems.

Call us today on 0800 148 8088
or
Fill out our contact form below and we’ll get back to you promptly.

Let’s make your home a place where you and your family can truly breathe easier.

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Battling the Cold: A Homeowner’s Guide to Winter Wellness

Battling the Cold: A Homeowner’s Guide to Winter Wellness

As the cold snap tightens its icy grip across the UK, our homes hopefully become refuges from the biting winds and freezing temperatures. Yet, amidst the beauty of winter, our abodes face a barrage of challenges. Frozen pipes, chilly interiors, and a strain on heating systems are the winter woes many of us can relate to.

In this guide, we’ll not only unravel the technical intricacies of winter home maintenance but also explore the human side of weathering the cold. After all, a warm home is not just about cosy interiors; it’s about creating a haven that nurtures both our homes and our well-being.

As the cold weather continues to bite across the UK, Infinity ProServ looks at what you can do to keep yourself warm and safe.

1. Frozen Pipes: A Common Nemesis

When you wake up to a freezing morning, the last thing you want to find out is that your pipes have succumbed to the icy grasp of winter. According to Water UK, the average cost to repair a burst pipe can range from £300 to £1,000. To avoid the heartache (and the hefty bill), homeowners can insulate pipes, allow taps to drip during freezing nights, and keep the heating on a low setting to maintain a steady temperature.

2. Cosy Homes, Happy Hearts

As we strive to keep our homes warm, let’s not forget the human side of winter. The Mental Health Foundation reports that exposure to colder temperatures can impact mental well-being. Adequate heating isn’t just a luxury; it’s a crucial aspect of creating a comfortable space that fosters a positive mindset. Consider upgrading insulation, using draft stoppers, and creating cosy nooks to ensure your home is a sanctuary for both body and soul.

3. A Helping Hand for Your Heating System

The Smith family in Manchester found themselves in a chilly predicament when their heating system struggled to keep up with the plummeting temperatures. According to the National Institute of Building Sciences, poorly maintained heating systems can operate at a significantly lower efficiency. Regular servicing, checking vents, and replacing filters are simple yet effective measures to keep your heating system running smoothly, ensuring warmth when you need it the most. Optimise your heating system by installing a programmable thermostat. Set it to lower temperatures when you’re away to save energy.

4. Check and Insulate Windows and Doors

Ensure windows and doors are properly sealed to prevent drafts. Consider adding weatherstripping and using draft stoppers.

5. Clear Gutters

Regularly clean gutters to prevent ice dams and water damage. Ensure downpipes direct water away from the foundation.

6. Roof Inspection

Inspect the roof for any missing or damaged tiles or slates. Addressing issues promptly prevents potential leaks and water damage.

7. Chimney Maintenance

If you have a fireplace, ensure the chimney is clean and in good condition. Schedule professional chimney sweeps to remove any build-up.

8. Protect Outdoor Taps

Turn off outdoor taps and drain hoses. Consider installing frost-free hose bibs and insulating outdoor pipes.

9. Monitor Trees

Trim overhanging branches that could pose a risk during heavy snow or ice storms. This prevents potential damage to your home and surroundings.

10. Keep Indoor Humidity Balanced

Maintain indoor humidity levels between 30-50% to prevent excessive dryness. Use a humidifier if necessary, especially in bedrooms.

11. Emergency Heating Source

Have a backup heating source such as a space heater or generator, especially in areas prone to power outages.

12. Clear shared paths

If you do get some of the snow forecast, shovel and salt shared path and driveways, to ensure safe passage for everyone. This is especially important for elderly or vulnerable neighbours to ensure that can move around safely, or be accessed by those who assist them.

13. Check on Vulnerable Neighbours

Keep an eye on any neighbours who might be more vulnerable during extreme weather, such as the elderly, those with medical conditions, or families with young children. If the cold spell is prolonged, it might even be useful to help coordinate shopping for those who struggle to get around.

14. Maintain Communication

Keep an open line of communication with neighbours, especially during heavy snowfall, to address any urgent needs or concerns.

15. The Infinity Home Services Touch

As the cold snap continues its dance across the country, remember that winter wellness is a holistic journey. Embrace the joy of cosy blankets, indulge in hot cocoa, and take time to appreciate the warmth of home. After all, it’s not just about enduring winter; it’s about turning it into a season of comfort and joy. How will you make your home a haven this winter?

In the face of winter challenges, Infinity Home Services stands ready to be your partner in home well-being. From addressing frozen pipes to optimising heating systems, our expertise extends beyond technical solutions to encompass the warmth and comfort your home deserves. Let us help you to navigate the complexities of winter maintenance, ensuring your home remains a snug retreat throughout the season.

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As we fortify our homes against the cold, let’s not forget the human touch that makes winter truly special. From ensuring our spaces are warm and inviting to addressing technical challenges, this winter is an opportunity to transform our homes into sanctuaries of comfort. How will you embrace the warmth in your home this season? If any of the problems mentioned above are affecting you, please get in touch with Infinity Home Services by calling 0800 148 8088, or completing the form below:

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Greening Your Nest: How Homeowners Can Slash Carbon Emissions

Greening Your Nest: How Homeowners Can Slash Carbon Emissions

In an era defined by climate action and sustainability, the recent changes to the UK Government’s net-zero strategy underscore the urgency of our collective responsibility to combat climate change. But, as the saying goes, “charity begins at home.” As homeowners, each of us holds the power to make a tangible difference in the fight against carbon emissions. In this article, we’ll explore the pivotal connection between the UK’s evolving net-zero policies and the essential steps homeowners can take to significantly reduce their own domestic carbon footprints. Join us on a journey towards “Greening Your Nest,” where we’ll uncover practical, cost-effective ways to make your home a beacon of environmental responsibility.

Infinity ProServ look at measures that you can take to reduce your carbon emissions from your home.

In recent times, a number of key targets that formed the UK’s commitment to ‘net zero’ in terms of carbon emissions. Several of these focused on areas directly affecting homeowners, namely:

  • Delaying the ban on installing oil and LPG boilers, and new coal heating, for off-gas-grid homes to 2035, instead of phasing them out from 2026. Many of these homes are not suitable for heat pumps, so this ensures homeowners are not having to spend around £10-15,000 on upgrading their homes in just three years’ time.
  • Set an exemption to the phase out of fossil fuel boilers, including gas, in 2035, so that households who will most struggle to make the switch to heat pumps or other low-carbon alternatives won’t have to do so. This is expected to cover about a fifth of homes, including off-gas-grid homes – those that will need expensive retrofitting or a very large electricity connection.
  • Scrap policies to force landlords to upgrade the energy efficiency of their properties, but instead continue to encourage households to do so where they can.
  • Raise the Boiler Upgrade Grant by 50% to £7,500 to help households who want to replace their gas boilers with a low-carbon alternative like a heat pump.

In the United Kingdom, domestic homes are estimated to be responsible for around 15-20% of the country’s total carbon emissions. This includes emissions from heating, electricity use, transportation related to household activities, and indirect emissions associated with the production of goods and services consumed by households. It goes without saying therefore, that homeowners have a crucial role to play in reducing carbon emissions and mitigating the effects of climate change. Here are a number of actions that you can take:

Improve Home Energy Efficiency:

    • Invest in proper insulation for walls, roofs, and floors.
    • Seal gaps and cracks in doors and windows to prevent drafts.
    • Upgrade to energy-efficient windows and doors, and consider applying reflective films to reduce solar gain.
    • Replace traditional incandescent bulbs with LED or CFL lighting.
    • Consider installing solar tubes to maximise daylight indoors
    • Install a programmable thermostat to optimise heating and cooling.

Switch to Renewable Energy Sources:

    • Consider installing solar panels on your roof to generate clean energy. Pair this with battery storage solutions to ensure you can utilise your energy most effectively, rather than selling it back to the grid.
    • Explore community solar programs or green energy tariffs offered by utility companies.
    • Use solar water heaters for domestic hot water needs.

Reduce Water Consumption:

    • Fix leaks in sinks, taps, toilets, and pipes promptly.
    • Install low-flow showerheads and taps.
    • Consider using grey-water collection for flushing toilets.

Choose Energy-Efficient Appliances:

    • Opt for energy-efficient appliances, like washing machines and dishwashers.
    • Look for the ENERGY STAR label when purchasing new appliances.

Upgrade HVAC Systems:

    • Replace old, inefficient heating and cooling systems with high-efficiency models.
    • Schedule regular maintenance to ensure your HVAC system operates efficiently.

Invest in Smart Home Technology:

    • Use smart thermostats, lights, and appliances that can be controlled remotely to optimise energy use.

    Adopt Sustainable Landscaping Practices:

      • Plant native trees and shrubs to enhance biodiversity.
      • Use drought-resistant plants to reduce water consumption.
      • Compost kitchen scraps and garden waste.

      Conserve Water:

        • Collect rainwater for outdoor use.
        • Install water-saving fixtures in your home.
        • Water your lawn and garden during non-peak hours.

      Support Sustainable Building Materials:

        • Choose eco-friendly building materials if you’re building or renovating your home.
        • Consider reclaimed or recycled materials.

      Reduce Car Emissions:

        • Choose eco-friendly transportation options like walking, biking, or using public transit.
        • Consider purchasing an electric or hybrid vehicle.

      Reduce, Reuse, Recycle:

        • Recycle paper, cardboard, glass, plastic, and metal.
        • Reduce waste by buying products with minimal packaging.
        • Reuse items when possible or consider donating them.

      Reduce Single-Use Plastics:

        • Use reusable shopping bags, water bottles, and containers.
        • Avoid disposable plastic cutlery and straws.

          Support Renewable Energy Policy:

            • Advocate for policies that promote renewable energy and energy efficiency at the local and national levels.

          Educate Yourself and Others:

            • Stay informed about climate change and carbon reduction strategies.
            • Share knowledge and encourage others in your community to take action.

          Remember that small changes in your daily life can collectively make a significant impact. By adopting sustainable practices, homeowners can contribute to the global effort to combat climate change and reduce carbon emissions.

          Contact Us

          Infinity Home Services offer a wide range of maintenance and support services to homeowners and small businesses, including many of the ideas outlined above. Complete the form below, or call 0800 148 8088 to see just how we can help you. 

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          Parched? Consider these water-saving ideas to help battle drought

          Parched? Consider these water-saving ideas

          Infinity ProServ look at some of the ways in which homeowners can reduce their water consumption around the home to help beat the summer's droughts

          The UK is no stranger to drought, which seem to be occurring with greater frequency – a result of global climate change? In 2022, the hot summer led to not only relatively widespread droughts but also major fires caused by the dry conditions nationwide. And it is thought this pattern will continue long into the future.

          June 2023 sees areas of the UK (Devon, Cornwall, Kent and Sussex) once again being placed under hosepipe bans for the foreseeable future, with expectations that this will grow as the summer passes.

          Whilst this is by no means as severe as the near-twenty year drought that recently ended in California, we can all play a part in conserving water; both to reduce consumption and also reduce our expenditure on this resource, which is only likely to increase in cost as droughts hit harder over time.

          How homeowners can beat a drought in the UK

          Homeowners in the UK can take these steps to reduce their water consumption and help to beat a drought and suffer less in times of water restrictions. Here are some methods and technologies that can be used:

              • Fix leaks. Even a small leak can waste a significant amount of water over time – a leaking tap alone might waste around 50 litres per day! It is important to regularly check for leaks around your home and fix them as soon as possible. It’s counter-productive to allow leaks to continue wasting water before installing further water-saving solutions.
              • Take shorter showers. A five-minute shower uses about 40 litres of water, while a bath can use up to 80 litres. Taking shorter showers can save a significant amount of water.
              • Turn off the tap when you brush your teeth. Leaving the tap running while you brush your teeth can waste up to 12 litres of water.
              • Wash full loads of laundry. Washing full loads of laundry can help to conserve water.
              • Run your dishwasher only when it is full. Running your dishwasher when it is only partially full can waste a significant amount of water.
              • Install water-efficient appliances. There are now many water-efficient appliances available, such as washing machines, dishwashers, and toilets. These appliances can help to reduce your water consumption by up to 50%.
              • Water your garden wisely. Only water your garden when it is necessary, and avoid watering during the hottest part of the day. You can also use a water-saving sprinkler or drip irrigation system to help conserve water.
              • Plant drought-tolerant plants. There are many beautiful plants that are well-suited to dry conditions. By planting these plants in your garden, you can reduce your need for watering.
              • Collect rainwater. Rainwater can be collected in barrels or cisterns and used for watering your garden or washing your car.
              • Install a greywater system. A greywater system collects and reuses water from your washing machine, dishwasher, and bath or shower. This water can be used for watering your garden or flushing your toilets.

            Contact Us

            By taking these steps, homeowners can help to beat a drought and conserve water for future generations.

            Whilst many of the suggestions above are easily implemented through changing our daily habits, Infinity Home Services can assist in any of the technical solutions mentioned. Please call us, or complete the contact form below:

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